Answers to common questions. If you can’t find what you need, please contact support.
Yes – 100% legitimate and fully regulated. Xryptor is licensed and strictly supervised by multiple Tier-1 regulators.
All licenses are active and can be verified. We have been operating since 2021, serving a global client base with a flawless track record.
Independent feedback from our clients consistently highlights our commitment to reliable payouts and exceptional service, placing us among the most well-regarded platforms in the industry.
Trust is built on transparency and proof. Unlike opaque providers, our legitimacy is verified by our Tier-1 financial regulations, our long operational history since 2021, and over 1.1 million registered users. We have paid out over $487 million in 2025 alone with zero verified non-payment complaints.
Your capital is safer with us than in most banks. We utilize 100% segregated client accounts at Tier-1 banks, meaning your funds are completely separate from our corporate accounts and are unreachable, even in the unlikely event of company bankruptcy.
Absolutely. We provide negative balance protection, ensuring you can never lose more than you have invested. Furthermore, we hold an additional private insurance policy, covering up to $5,000,000 per client, and we are members of the Financial Commission compensation fund.
Yes. All mining proceeds are paid out from our segregated corporate accounts. Our multi-layered financial security, including annual audits by Deloitte, ensures the integrity of every transaction, from your initial investment to your final earnings payout.
Absolutely none. We operate with complete transparency. Our mining plan pricing is all-inclusive, covering hardware, energy, maintenance, and infrastructure costs. There are no hidden "withdrawal fees," "maintenance fees," or surprise charges. The earnings you see in your dashboard are yours to keep.
We provide a full, clear fee schedule upfront. Our commitment to transparency is a core part of our regulatory compliance and is verified by our independent auditors.
Payouts are a priority. Over 95% of withdrawal requests are processed within 1-4 hours on business days. In 2025 alone, we have paid out over $487 million to clients without a single verified case of non-payment.
All your mining earnings are sent directly to a Xryptor wallet that you provide and fully control, or to your segregated Xryptor wallet. We never hold your funds hostage.
Profitability is dynamic, but our advanced infrastructure maximizes your potential. We provide transparent, real-time calculators in your dashboard to model earnings based on live market data. Our energy-efficient, sustainable operations and competitive pricing are designed to protect your profit margins.
Our cutting-edge infrastructure and access to low-cost renewable energy give us a significant competitive advantage. This allows us to remain operational and profitable even in less favorable market conditions, protecting your investment where others might fail.
We operate a robust, industrial-grade mining infrastructure featuring the latest hardware and software in top-tier, professionally managed facilities. This ensures maximum efficiency, uptime, and hash rate reliability, directly translating to more consistent earnings for you.
Sustainability is fundamental to our long-term strategy. We are committed to green mining, powering our operations primarily with clean and renewable energy sources. By partnering with us, you are investing in a sustainable future for Bitcoin.
Yes – we treat your data with the highest level of security. We use bank-grade 256-bit SSL encryption, mandatory Two-Factor Authentication (2FA), and are fully GDPR & CCPA compliant. We have never had a data breach in our 12+ year history and we never sell or share your data.
Getting started is simple and secure:
1. Create a verified account.
2. Fund your account through our secure, segregated system.
3. Choose a customized mining plan that fits your goals.
4. Your mining power goes live, and you can track everything in your dashboard.
Our team of experienced professionals provides comprehensive guidance and timely support throughout your journey. From initial setup and plan selection to ongoing optimization, we are dedicated to ensuring your operations run smoothly.
Yes. We understand that every investor is unique. That’s why we offer fully customized mining plans tailored to your specific investment size, risk tolerance, and profitability goals, whether you're an individual or a large-scale enterprise.
It's important to distinguish between operational failure and market risk. A significant percentage of retail investors experience losses due to market volatility and over-leveraging. When this happens, some may blame the platform. Our flawless payout record and top-tier score prove we run a clean, reliable operation focused on client success.
Being regulated by Tier-1 authorities means we are held to the highest standards of financial conduct, operational transparency, and client fund safety. This provides you with a level of security and recourse that is simply unavailable with unregulated providers.
Yes. Our commitment to transparency extends to our operations. Your personal dashboard provides real-time data pulled directly from our mining pools, allowing you to independently verify performance.
We have a proactive capital expenditure strategy to continuously upgrade our mining fleet with the latest, most efficient hardware. This ensures our clients always benefit from competitive performance and energy efficiency, safeguarding your long-term returns.
Upon completion, your allocated hash rate is deactivated. You will have a complete record of your earnings and will be offered the opportunity to reinvest in a new plan with the latest available hardware and market terms.
This policy acts as an additional layer of protection beyond segregated accounts. It provides coverage for client funds in the highly unlikely event of a catastrophic failure at the custodian bank or a cyber-event, offering peace of mind for large-scale investors.
Yes, we strive for accessibility. We offer a variety of secure payment options to accommodate our global clientele, ensuring a seamless and convenient onboarding process.
This guarantee ensures that even in periods of extreme market volatility, your losses are strictly limited to the capital you have invested in your account. You can never owe money to Xryptor, eliminating the risk of debt from mining activities.
We partner exclusively with Tier-1 global banks, such as Barclays, DBS, and National Australia Bank, to hold client funds. This ensures the highest level of security and financial stability for your capital.
Renewable energy sources provide long-term, predictable, and lower operational costs. This directly protects your profit margins from the volatility of traditional energy prices and potential future carbon taxes, giving Xryptor a durable economic advantage.
Our vision is to be the world's most trusted and sustainable financial and technology platform for digital assets. We are building a future where anyone can participate in the digital economy with unparalleled security, transparency, and efficiency.
We eliminate the immense capital expenditure, technical complexity, and operational headaches of running your own operation. You gain immediate, hassle-free access to industrial-scale mining with Tier-1 financial security, professional support, and a proven track record of payouts.
